Processing Times

• We ship orders within 1–2 business days (excludes Sundays and public holidays).
• Once your order leaves our warehouse, we’ll email you a tracking link.

Domestic (Thailand)

• Delivery timeframe: 2–4 business days.
• Free shipping on orders over 500 ฿; otherwise a flat rate applies.
• Please ensure your address is correct to prevent delays.

International Shipping

• We currently deliver to [list countries here].
• Typical delivery takes 7–14 business days after dispatch.
• Customs duties or taxes in your country are your responsibility; consult your local customs office if unsure.

Delays & Issues

If your parcel hasn’t arrived within the estimated window, email us at hello@gourmazia.com with your order number. Extreme weather, public holidays and customs checks can cause delays; we appreciate your understanding.